This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.
Information We Collect
We may collect personal information such as your name, email address, billing information, and usage data when you sign up for our services, make a purchase, or interact with our website or applications.
- Contact information (name, email address, phone number)
- Billing information (payment method, billing address)
- Usage data (features used, pages visited, session duration)
- Technical information (IP address, device information, browser type)
Use of Information
- To provide, maintain, and improve our services
- To process payments and fulfill orders
- To communicate with you about our services and updates
- To personalize your experience and provide relevant content
- To comply with legal obligations and enforce our policies
Data Security
- Encryption of data in transit and at rest
- Access controls and authentication mechanisms
- Regular security audits and vulnerability testing
- Secure data storage and backup procedures
Third-Party Services
We may share your personal information with third-party service providers who assist us in operating our services, such as payment processors, hosting providers, and analytics tools.
Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at hello@praveenjuge.com.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations.
International Data Transfers
Your information may be transferred to and processed in countries other than your own, with appropriate safeguards in place.
These Terms of Service govern your use of our services and products.
User Accounts
You may need to create an account to access certain features of our services. You are responsible for maintaining the confidentiality of your account credentials and for activities that occur under your account.
Intellectual Property
All content and materials provided through our services are owned by Mosaic or our licensors and are protected by intellectual property laws.
Acceptable Use
- Transmitting or uploading illegal, harmful, or offensive content
- Engaging in fraudulent or deceptive activities
- Interfering with or disrupting our services or systems
- Violating the intellectual property rights of others
Limitation of Liability
Mosaic shall not be liable for indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services.
Termination
We reserve the right to terminate or suspend access to our services at any time for violations of these Terms of Service.
Subscription Terms and Pricing
Our services are available on a subscription basis. Pricing and terms may change over time.
User-Generated Content
You are responsible for any content you create or upload to our services, and you grant us the license needed to operate the service.
Age Restrictions
Our services are not intended for individuals under the age of 18.
Refunds
At Mosaic, we strive to provide the best possible service. Refunds may be granted when services are significantly disrupted, billed incorrectly, or unsatisfactory within the first 30 days.
Requesting a Refund
To request a refund, contact hello@praveenjuge.com with your account details, the reason for the request, and the related transaction information.
Processing Refunds
Approved refund requests are typically processed within 10-15 business days to the original payment method.